Frequently Asked Questions
Q: Why should I choose PeerDoc over your competitors?
A: Our most important goal is to provide the highest level of support and service. We want to work closely with instructors that choose to use PeerDoc to integrate it seamlessly into their course. Our software is designed to run at scale and we comfortably support courses from a few students to 1,500+ students. The student dashboard has been designed for ease of use and clearly shows students what tasks they need to complete. Our survey creator allows you to design your own questions, including Rubrics, Matrix Tables, Likerd Scales, Text Boxes, Drop Downs, and more.
Q: Is there a free version of PeerDoc and PeerPoll?
A: PeerDoc & PeerPoll are bundled together into one complete package for $9.50 per student per semester. We strive to keep our prices as low as possible while still offering exceptional quality and support.
Q: How does your pricing work?
A: Students have 21 days from the day of import to pay for their license. During this time, students have full access to the software. Students can pay either by credit card or scratch code bought from their university bookstore. Once the grace period has expired, students will be required to pay to access the software.
Q: How quickly can I get customer support?
A: Most support tickets are answered within 24 hours of receipt. Support is critical and you can count on Rampant Strategy for any help that is required.
Q: How do students sign up?
A: Students do not directly sign up. Instead, instructors download their course roster from their learning management system and upload it into Rampant Strategy. When you upload this CSV, each student will receive a registration email with a link to complete their account setup. This ensures that only the students in your section participate in PeerDoc/PeerPoll.
Q: How are late file submissions handled?
A: Once the file submission period has ended, students will have a single chance to upload their work during the late file submission period. The reason is that peer review might already be active and we want to receive the student's entire work as a single batch and not risk a peer review being completed against an incomplete submission.
Q: How does group evaluations work?
A: Each student will evaluate the other students in their group by completing the group evaluation survey for each group member. Only the instructors and teaching assistants will see the responses, not the other members of the group. That way, student responses are more honest and forthright.
Q: Does PeerDoc generate a projected grade?
A: Yes, behind the scenes, we calculate a projected grade based on the scales you set up and the types of questions you ask your students. This projected grade can become the assignment grade or you can easily override it and provide your own grade.
Q: Can an instructor view a student's dashboard the same way as a student?
A: Yes, an instructor or TA is able to view the student dashboard exactly the same as a student does. We know several other products on the market offer a limited student view to instructors but we feel the exact view is best and this ensures that instructors & TAs can help students if they run into any issues.
Q: What happens if a student has extenuating circumstances that require them to complete their assignments late or on a different due date schedule?
A: Instructors are able to place individual students on a custom schedule. From the student perspective, the due dates for the individual components of the assignment are updated. You can also give the student a little extra time if their dog ate their homework.
Q: What if I have a grading scheme that doesn't fit nicely into PeerDoc? For example, my grading formula is complex.
A: PeerDoc allows you as in instructor to provide custom code to dynamically calculate projected grades based on your unique scheme. Please contact Rampant Strategy for support and we'll work with you to write this custom code to match your requirements.
Q: As an instructor, I'd like to automatically deduct points if students do not complete a portion of the assignment. How does PeerDoc handle this?
A: We have custom code snippets for lots of different point deduction cases. Please contact our support for further assistance.